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Medicaid Healthcare

Explore Medicaid, a federal and state program that helps you get access to critical healthcare and services.

What is Medicaid?

Medicaid provides health coverage for millions of Americans, including eligible children, pregnant women, older adults, people with disabilities and individuals with low-income. Medicaid healthcare helps individuals and families improve their help receive access to quality health care.

Need Assistance With Getting Medicaid Healthcare?

We’re here to help.

Our team will answer your questions and walk you through the process for receiving Medicaid. That includes:

  • Determining your eligibility
  • Applying for benefits
  • Recertifying your eligibility
  • Managing your case

Contact our team to get started and receive benefits that can alleviate financial hardships.



If you have Medicaid, get ready to renew!

People on Medicaid must complete a renewal to continue to receive Medicaid benefits. Medicaid Renewal has been on hold during the pandemic, but it has recently returned.

How to Apply for Medicaid Healthcare and Other FAQs

Can’t find an answer to your question? We’re here to help.

Reach out to us

You can apply online with the State of Illinois. If you need help or have questions, you can request a call and we will contact you by phone within 2-3 business days. You can also call the Food Depository directly Monday through Friday from 8:30 a.m. to 5 p.m. at 773-247-3663. We’ll answer your benefits questions, help you submit the application and provide support to ensure you get connected to eligible benefits.

You must meet certain requirements to be eligible for Medicaid and receive benefits. Eligibility is determined by the following factors:

  • Residency
  • Citizenship and immigrant status (Immigrants who do not meet eligibility rules may be eligible for Emergency Medical Assistance (EMA) if they otherwise meet all Medicaid eligibility standards)
  • Tax filing status
  • Household size/composition
  • Income

Children under the age of 18 regardless of their immigration status can apply in the State of Illinois. Undocumented older adults over the age of 65 can apply in the State of Illinois.

You may need the following document to apply:

  • Proof of identity for head of household
  • Social security numbers for everyone who is applying for benefits
  • Proof of earned income from the past 30 days
  • Proof of Illinois residency (ex. State ID, utility bill, rental lease)
  • Proof of citizenship/immigration status (ex. birth certificate, passport, legal permanent resident card, etc.)

You should receive a letter with a decision within 45-60 days of submitting your application. If you are denied, you will receive a reason for denial. If you are approved, you should receive your Medicaid medical card within 7-10 business days.

No. Undocumented immigrants that are at least 42 years old are eligible for Medicaid. This program does not count as a negative factor for public charge. The program may cover prior health care up to 3 months from the date you apply.

You can request to have a new card mailed out from your local Department of Human Services Office. You can also visit the ABE site to download a copy from the Manage My Case Portal.


The Benefits of Having Medicaid Healthcare

In addition to providing access to healthcare, receiving Medicaid may also qualify you for other services.


Medicaid cardholders have access to all Prime benefits, discounted to just $6.99 per month.

Medicaid and other benefit program recipients have access to low-cost internet service for $9.95 a month, including in-home and out-of-home Wi-Fi, discounted computers, digital literacy training and more.

Explore Other Federal and State-Sponsored Programs

If you’re in need, assistance is available. Medicaid is just one of many federal and state-sponsored programs that get resources into the hands of those who need them most.

Food & Medical benefits programs

Access the Benefits You Deserve

Food is a human right. Work with our team to get access to the food and medical benefits you need.