Food and Medical Benefits Assistance

Benefits Assistance

Need help applying for SNAP or Medicaid benefits?

Call us at 773-843-5416 for a short, free, confidential interview. We will help you through every step of the process: determining your eligibility, applying for benefits, recertifying your eligibility, and managing your case.

Need assistance with other kinds of benefits?

We can also help identify whether you may be eligible for other benefits. These benefits include:
Benefits for Women, Infants and Children (WIC)
Assistance with electricity and heating (LIHEAP)
Tax credits (EITC)
While we cannot process your application for these programs, we can tell you the closest place to apply. Call our Benefits Hotline at 773-843-5416 for more information.

Our Benefits Hotline is open Monday through Friday between 8:30am and 5:00pm. Calls received outside of that window will be returned within 48 hours.

Privacy Note: The Food Depository respects your privacy. We only share the information you give us with the Illinois Department of Human Services to help process your benefits. We never share information with any immigration or law enforcement agencies.

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Here’s How We Help

Public benefits help people afford healthy food and overcome poverty. Our Benefits Outreach team works in the community to increase access to benefits:

  • We train staff at food pantries and shelters to provide SNAP application assistance.
  • We work with local partners like schools and healthcare providers to raise awareness of benefits.
  • We help people find out if they’re eligible for benefits at special events like community fairs and Veterans Stand Down.
  • We provide general training on SNAP for community organizations.
Your SNAP Benefits are getting a boost!

Beginning in January 2021, all SNAP recipients will receive a 15% increase to their benefits for January through September of 2021.

If you are currently approved for less than the maximum benefit amount for your household size, you may also continue to receive emergency allotments. These allotments will bring you up to the maximum benefit amount for your household size.  You will receive them for as long as there is an emergency declaration in place for the COVID-19 pandemic.

Click here to view a chart of the maximum benefit amount for each household size and the maximum amount with the additional 15% increase.

SNAP recipients will receive benefits in two separate payments each month:
•  First payment: your regular monthly benefits plus 15%
•  Second payment: an emergency allotment bringing you up to the maximum benefit for your household size

If you have any questions, call the Food Depository’s Benefits Outreach Team at 773-843-5416.

National Council on Aging logo

Thanks to National Council on Aging for their partnership in our outreach to older adults.